Talk to us through the enquiry form
Start with the RFQ form. It asks for the things an engineer needs to specify a belt, so your first reply is an answer rather than a list of questions.
rfq@hvbfcloth.com
Three ways in
Quick RFQ
Seven fields. Use this when you know the machine and the material but do not have the old cloth in front of you.
Engineering RFQ
Adds machine brand and model, belt dimensions, slurry, temperature, pH and the failure mode. This is the one that gets a specification back instead of a question.
Measure your old belt
Not sure what to send? Measure the old cloth first — width, developed length, seam type — then attach the photos to the Engineering RFQ form or send them to rfq@hvbfcloth.com.
What makes an enquiry answerable
- Machine brand and model — or a photo of the nameplate if the model has worn off.
- Belt width and developed length, or the plate size for a pressure filter.
- The slurry — name the material and the process stage, not just the industry.
- The old cloth — a photo of the fabric and a close photo of the seam.
- What failed — blinding, tracking, seam separation, tearing, poor cake release.
- Operating conditions — temperature and pH, if you have them.
After you press send
The form is set up to send the fields you fill in to us as an email and to send a confirmation email to the address you gave. Neither is guaranteed to arrive: if no confirmation email reaches you, check your spam folder, then write to rfq@hvbfcloth.com. Drawings, nameplate photos and old-cloth photos can be attached to the Engineering RFQ form. Attach up to 8 files (each up to 3.5 MB; keep the combined total under about 3 MB). For larger files, reply to the confirmation email and attach them there. Either way, files are passed on to us only as email attachments and are never published anywhere on this website. A file attached to the form does not reach us if the enquiry email carrying it fails, or if the form falls back to a plain submission after a network error — even when the page then says your enquiry was received (see the privacy policy).
Reply times are not promised on this site. We would rather answer the machine question properly than commit to a clock we have not measured.